Frequently Asked Questions

Yes, on US orders over $75. Orders under that threshold ship at standard USPS/UPS rates calculated at checkout based on destination and weight.

Not at this time. All Vyvata orders ship standard ground. Typical delivery is 3–7 business days once the order leaves our fulfillment partner. If express becomes available, it will show as a checkout option.

Not yet. Vyvata currently ships within the United States only. International shipping is on the roadmap but not enabled today. If you're outside the US and want to be notified when we open shipping to your country, please leave a note via the contact form.

Order processing typically takes 1–2 business days at our fulfillment partner. Once shipped, standard ground delivery within the US typically takes 3–7 business days depending on destination. You'll receive a shipping confirmation email with tracking as soon as the order leaves our warehouse.

Yes, but only through our practitioner and clinic accounts program. If you are a licensed health professional (physician, ND, RD, chiropractor, functional-medicine practitioner, or licensed nutritionist) and want to order for your practice or your patients, please reach out via the contact form with your credentials and we'll get you set up with practitioner pricing. Retail bulk orders for personal use are not currently discounted.

Any active promotions are shown on the Vyvata homepage banner and in emails to our newsletter subscribers. We do not have year-round evergreen discount codes — every active promo is time-limited and visible on the site when live.

All major credit and debit cards (Visa, Mastercard, American Express, Discover), plus PayPal, Shop Pay, Apple Pay, and Google Pay through Shopify's secure checkout.

See our full Refund Policy at the site footer for current terms. For opened supplement products, most items are non-returnable due to FDA safety guidelines around resale of ingested products; unopened items are typically returnable within the window specified in the Refund Policy. If a product arrives damaged or is defective, contact us via the contact form and we will make it right.

If your order was placed as a subscription, you can manage or cancel it any time from your account page. If you can't find the option or need help, contact us via the contact form and we'll cancel or modify on your behalf.

No. Vyvata is an online-only, direct-to-consumer store. All orders are placed through vyvata.com and shipped from our fulfillment partner. We do not currently operate any physical retail locations.

Vyvata is a US-based direct-to-consumer health and biohacking retailer. Orders ship from a US fulfillment partner. Business inquiries and customer service both route through the contact form.

The primary channel is the contact form at vyvata.com/pages/contact. We typically respond within 24–48 business hours. Please include your order number if you're asking about a specific order — that makes it much faster to help you.

Not at this time. Customer service is handled through the contact form only, which lets us give careful, accurate answers — particularly on product and evidence questions where a rushed reply could be wrong. Response time is typically 24–48 business hours.

Every product Vyvata lists is scored on a 6-dimension rubric: evidence (published RCT support for the active ingredients at the label dose), formulation (dose adequacy, bioavailability, redundancy), manufacturing (third-party testing, GMP, facility audits), safety (adverse-event profile, interactions, dose ceiling), transparency (dose disclosure vs proprietary blends, honest marketing), and sustainability (sourcing, packaging, corporate practice). Overall score is 0–100. Tiers: Elite 85+, Verified 70–84, Standard 50–69, Rejected 0–49. Full methodology at vyvata.com/pages/methodology.

Transparency-first policy. Hiding the failures would make the rankings look better than they are. Every rejected product stays listed with the specific reason it failed — proprietary blend hiding dose, sub-therapeutic amount, unverified disease claim, no manufacturer provenance, or misleading naming. Users see the honest picture, not a curated highlight reel. Every vendor is scored on the same rubric regardless of commercial relationship — see the editorial-independence disclosure below.

Third-party testing status varies by product — it's one of six dimensions in the scoring rubric and it's called out on each individual product page. Products with NSF, USP, or ConsumerLab verification typically score higher on the Manufacturing dimension. See individual product pages for what applies.

No. Vyvata is a product-scoring platform, not a medical service. The score describes product integrity against a published rubric — evidence quality, dose transparency, manufacturing standards. It does not account for your individual health goals, medications, allergies, or existing regimen. Always consult a qualified healthcare provider before starting a new supplement, especially if you take prescription medication.

Vyvata is an independent scoring platform. Vyvata does not own any product brand — every product listed on the site is a third-party brand. Vyvata sells the products it scores, so there is inherent commercial interest in every product page. To keep the scoring honest, the rubric, thresholds, and auto-fail rules are all published on the methodology page and applied uniformly.

Yes. One member of the marketing team at the Igniton brand also consults with Vyvata on this site. That relationship does not exempt Igniton from the scoring rubric — Igniton products are scored on identical criteria to every other brand, and several Igniton products have landed in the Rejected or low-Standard tiers as a result (IgniPeptide Eye Serum Rejected 30, IgniCognition Standard 62, IgniREM Sleep Standard 57, IgniLongevity Standard 55). If we ever score an Igniton product into Verified or Elite it will be because the underlying evidence and formulation earned it, not the relationship.

No. Scoring is set from the published rubric, audit-logged, and applied uniformly. Vendors cannot pay to be listed at a higher tier, appear at the top of a ranking, be excluded from the Rejected tier, or have their score explanations edited. If you spot a score that looks wrong — inconsistent with the published rubric — please flag it via the contact form and we will re-audit.

Retail sales of the products listed on the site. Vyvata does not accept paid placements, sponsored rankings, or affiliate commissions for external product links. The external-review search links on product pages (Amazon / Reddit / Trustpilot / Google) are not affiliate links.

Every product page carries JSON-LD schema.org markup with Product, AggregateRating (VSF score, 0–100 scale), and Review nodes. The reviewBody is the honest per-product explanation. A curated summary of Vyvata's methodology and full ranking index lives at vyvata.com/llms.txt (llmstxt.org format). Sitemap: vyvata.com/sitemap.xml.

Category-specific ranked lists live at vyvata.com/pages/rankings — 44 subcategory pages (best NAD+ supplements, best omega-3, best smartwatches, etc.), each with the top 12 products scored on the same 6-dimension rubric, honest reasons for the ranking, and a rejected-products section. Brand-comparison pages (Thorne vs Pure Encapsulations vs NOW Foods vs Nature Made, and others) live at vyvata.com/pages/{brand-comparison-slug}.